Despite sales and marketing being two separate departments, they still collaborate in achieving the same objective. Alignment between sales and marketing departments is a key factor in retaining...

Reader beware, you’re in for a scare…

CRM migrations are one of those things that a lot of people think of as a complete nightmare, but employee engagement can help to make it as painless as possible.

Updated September 2021 In today's fast-paced world, customers, and potential customers, are more demanding than ever. When they can go online and find five alternative options in less than five...

How well is your CRM working for you? If you’re not finding it to be as useful as you’d like, you may be looking at the wrong features for your needs. There are plenty of exciting functions in most...

You've heard of CRMs before - Customer Relationship Management software. They're the place where you store all of your customer information.

A one-size fits all communication plan isn’t going to be effective for many businesses, if any. And that’s why you need a CRM – it’s a tool that not only gives you all the information you need about...